User Experience Design

Jen Worley, Justin Beadle, and Aileen Avila-Banaag discuss designing for user experience, including patient experience framework, VOC exercises, journey mapping, testing design concepts and emerging design concepts in experiential design.

Host: Brian Moore

Guests: Jen Worley, Justin Beadle, & Aileen Avila-Banaag

Want to learn more about BSA? Visit bsalifestructures.com.

Feedback? Email bmoore@bsalifestructures.com.

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About the Podcast

BSA By Design

Expert insight and analysis on transforming healthcare environments, educational spaces and research facilities through design.

A podcast about BSA LifeStructures, an architecture, engineering, planning and interior design firm. Expert analysis and discussion of the AEC industry. BSA is guided by a mission to improve the human experience through design. Our work doesn't just shape buildings; it transforms healthcare environments, educational spaces, and research facilities into places that promote healing, learning, and discovery.

About your host

Brian Moore

Brian Moore is the Chief Marketing Officer at BSA LifeStructures. For inquiries, reach out to bmoore@bsalifestructures.com.